Accelerating Digital Commerce Across India & Beyond

Galactic Thumb is Pune's premier partner for integrated e-commerce solutions, fintech innovation, and enterprise digital transformation. We empower businesses to thrive in the connected economy.

Galactic Thumb team collaboration in Pune office

About Galactic Thumb

Founded in 2015 in Pune, India, Galactic Thumb has rapidly evolved from a niche e-commerce consultancy to a full-spectrum digital solutions provider, serving over 500 clients across 12 countries.

Galactic Thumb Pune office interior with collaborative workspace

Bridging Innovation with Execution

Our journey began with a simple mission: to make advanced digital commerce accessible to businesses of all sizes in the Indian market. Today, we operate at the intersection of technology, commerce, and user experience, delivering solutions that drive measurable growth.

With our headquarters strategically located in Pune, a thriving tech hub, we leverage local talent and global insights to build platforms that are robust, scalable, and culturally relevant. Our team of 250+ experts includes veterans from the e-commerce, financial technology, and enterprise software sectors.

We are recognized for our commitment to ethical business practices, data security compliance (including GDPR and India's PDPB), and sustainable growth models. Galactic Thumb holds ISO 27001 certification for information security management and is a registered member of the Confederation of Indian Industry (CII).

ISO 27001 Certified
500+ Clients
12 Countries
250+ Employees

Our Journey & Milestones

2015 - Foundation

Galactic Thumb is founded in Pune by Arjun Mehta and Priya Sharma, focusing on boutique e-commerce store development for local retailers.

2017 - Expansion & Funding

Secured Series A funding from Mumbai-based venture capital. Expanded service offerings to include payment gateway integration and mobile commerce.

2019 - International Reach

Launched our first international project for a client in Singapore. Received ISO 27001 certification for information security management.

2021 - Product Suite Launch

Introduced our proprietary product suite including "ThumbPay" (fintech) and "CartPulse" (AI-driven analytics). Team grew to 150 employees.

2023 - Present Day

Operating across 12 countries with 250+ employees. Recognized as "Top Emerging Tech Company" by India Tech Awards. Revenue crossed ₹200 crore.

Our Core Services

We provide end-to-end digital solutions designed to optimize your commercial operations, enhance customer engagement, and drive sustainable revenue growth.

E-Commerce Solutions

Complete design, development, and management of scalable online stores. We specialize in Magento, Shopify Plus, WooCommerce, and custom headless commerce architectures. Our solutions include inventory management, order processing, and multi-channel sales integration.

  • Custom Store Development
  • Marketplace Integration (Amazon, Flipkart)
  • PIM & OMS Implementation

Fintech & Payment Systems

Secure, compliant payment gateway integrations tailored for the Indian and international markets. We offer UPI, net banking, card processing, and digital wallet solutions. Our fraud detection systems and analytics dashboards ensure transaction integrity and insightful reporting.

  • Payment Gateway Integration
  • UPI & Bharat QR Solutions
  • PCI-DSS Compliance

Data Analytics & AI

Transform raw data into actionable business intelligence. Our AI-driven platforms provide predictive analytics for customer behavior, inventory forecasting, and personalized marketing. We build custom dashboards that integrate data from all touchpoints for a unified view.

  • Predictive Customer Analytics
  • Real-time Business Dashboards
  • Machine Learning Models

Cloud & DevOps

Comprehensive cloud migration, infrastructure management, and continuous deployment pipelines. We architect resilient systems on AWS, Azure, and Google Cloud, ensuring high availability, auto-scaling, and cost optimization. Our DevOps practices accelerate time-to-market.

  • Cloud Migration & Management
  • CI/CD Pipeline Setup
  • 24/7 Monitoring & Support

Cybersecurity

End-to-end security assessments, penetration testing, and implementation of robust security frameworks for digital commerce platforms. We ensure compliance with global standards (GDPR, PDPB) and provide ongoing threat monitoring and incident response services.

  • Vulnerability Assessments
  • Data Privacy Compliance
  • DDoS Mitigation

Managed Services & Support

Round-the-clock technical support, platform maintenance, and performance optimization. Our service level agreements (SLAs) guarantee uptime, rapid response times, and proactive issue resolution. We act as an extension of your IT team.

  • 24/7 Technical Support
  • Performance Monitoring
  • Strategic IT Consulting
500+

Satisfied Clients

12

Countries Served

99.5%

Uptime SLA

₹200Cr+

Revenue Managed

Our Product Suite

Built on years of market experience, our proprietary software products address critical needs in the digital commerce ecosystem.

ThumbPay

A comprehensive payment orchestration platform designed for the Indian market. Supports 50+ payment methods including UPI, cards, net banking, and buy-now-pay-later options. Features advanced fraud detection, automated reconciliation, and detailed analytics.

Request a Demo

CartPulse AI

An artificial intelligence engine that analyzes shopping cart behavior to predict abandonment, suggest personalized incentives, and optimize checkout flows. Integrates seamlessly with major e-commerce platforms and can increase conversion rates by up to 22%.

View Case Studies

UnifyStock

Centralized inventory and order management system that synchronizes stock across online stores, marketplaces, and physical warehouses. Provides real-time visibility, automated purchase order generation, and intelligent stock replenishment alerts.

Learn More

SecureGate

A holistic cybersecurity suite for e-commerce businesses. Continuously monitors for threats, performs vulnerability scans, enforces data privacy policies, and generates compliance reports for standards like PCI-DSS, GDPR, and India's upcoming data protection law.

Security White Paper

Meet Our Leadership

Our diverse team brings together decades of experience in technology, commerce, and strategic business growth.

Arjun Mehta, Co-founder & CEO of Galactic Thumb

Arjun Mehta

Co-founder & Chief Executive Officer

Former Head of E-commerce at a major retail conglomerate. Holds an MBA from IIM Ahmedabad. Drives overall strategy and client partnerships.

Priya Sharma, Co-founder & CTO of Galactic Thumb

Priya Sharma

Co-founder & Chief Technology Officer

Ex-Google engineer with 15 years in scalable systems. Holds a Master's in Computer Science from Stanford. Oversees product development and innovation.

Rohan Desai, Chief Operations Officer at Galactic Thumb

Rohan Desai

Chief Operations Officer

Previously led operations for a pan-Asian logistics platform. Ensures seamless project delivery, resource management, and operational excellence.

Trusted by Industry Leaders

We are proud to partner with businesses across sectors, from burgeoning startups to established multinationals.

Textile Giant
Auto Parts Ltd.
Pharma Corp
Retail Chain

"Galactic Thumb transformed our online presence. Their e-commerce platform increased our sales by 180% in the first year, with seamless integration across our supply chain."

Vikram Patel

Director, Heritage Textiles

"The ThumbPay integration simplified our complex payment workflows across India. Their support team is exceptionally responsive, and the fraud detection has saved us significant revenue."

Anjali Rao

CFO, Urban Electronics

"Their data analytics product, CartPulse, provided insights we never had. We reduced cart abandonment by 30% through personalized interventions. A true strategic partner."

Rajiv Singh

Head of Digital, MegaMart

Frequently Asked Questions

Find quick answers to common questions about our services and processes.

While our solutions are adaptable, we have deep expertise in retail & fashion, manufacturing & wholesale, pharmaceuticals, automotive parts, and consumer electronics. Our platforms are designed to handle complex inventory, multi-channel sales, and B2B/B2C hybrid models common in these sectors.

Security is foundational. We are ISO 27001 certified. Our infrastructure is hosted on secure, compliant cloud providers. We implement encryption (in-transit and at-rest), regular penetration testing, and strict access controls. We guide clients through GDPR, India's upcoming data protection law, and other regional compliance requirements.

Timelines vary based on scope. A standard e-commerce platform launch takes 12-16 weeks from discovery to go-live. Payment gateway integrations can be completed in 4-6 weeks. We follow an agile methodology, providing regular demos and delivering in iterative sprints to ensure alignment and early value realization.

Absolutely. We offer tiered managed service plans that include 24/7 monitoring, technical support, security patches, performance optimization, and regular feature updates. Our SLAs define guaranteed response and resolution times. Most of our clients opt for a long-term partnership with our support team.

Get in Touch

Reach out to discuss your project, request a demo, or learn how Galactic Thumb can accelerate your digital journey.

Pune Headquarters

Level 5, Marvel Edge, Viman Nagar, Pune, Maharashtra 411014, India

Phone: +91-20-66457000

Email: [email protected]

Business Hours: Mon-Fri 9:00 AM - 7:00 PM IST

Support & Inquiries

Sales: [email protected] | +91-20-66457001

Technical Support: [email protected] | +91-20-66457099

Careers: [email protected]

Strategic Partners & Industry Resources

We collaborate with leading technology and business platforms to deliver superior value.